POST api/ServiceTicketNote

Creates a Service Ticket Note

Request Information

URI Parameters

None.

Body Parameters

Name	Description	Type	Additional information
NoteId	Sedona internal autonumber for the SV_Service_Ticket_Notes record (assigned automatically on POST)	integer	None.
ServiceTicketNumber	Ticket_Number from SV_Service_Ticket table	integer	Required
Note	The note text, limited to 1024 characters	string	Required String length: inclusive between 0 and 1024
AccessLevel	Allowed values: 1 = viewed by all, including customers, 2 = viewed by office users, 3 = highest level of security; defaults to 2 if not supplied	integer	None.
UserCode	The user making this change; defaults to UserCode value from config file if not set explicitly	string	String length: inclusive between 0 and 30
IsResolution	Defaults to False; True if this is the Resolution note; if True, there must be an existing Service Ticket Dispatch record that is resolved	boolean	None.
CreationDate	Date the note was created; only used for GET calls; value set on server when note is created	date	None.

Request Formats

application/json, text/json

Sample:

{
  "NoteId": 1,
  "ServiceTicketNumber": 2,
  "Note": "sample string 3",
  "AccessLevel": 1,
  "UserCode": "sample string 4",
  "IsResolution": true,
  "CreationDate": "2025-11-29T14:30:56.8785786-06:00"
}

application/xml, text/xml

Sample:

<ServiceTicketNote xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SedonaServices.Models">
  <AccessLevel>1</AccessLevel>
  <CreationDate>2025-11-29T14:30:56.8785786-06:00</CreationDate>
  <IsResolution>true</IsResolution>
  <Note>sample string 3</Note>
  <NoteId>1</NoteId>
  <ServiceTicketNumber>2</ServiceTicketNumber>
  <UserCode>sample string 4</UserCode>
</ServiceTicketNote>

application/x-www-form-urlencoded

Sample:

Failed to generate the sample for media type 'application/x-www-form-urlencoded'. Cannot use formatter 'JQueryMvcFormUrlEncodedFormatter' to write type 'ServiceTicketNote'.

Response Information

Resource Description

ServiceTicketNote

Name	Description	Type	Additional information
NoteId	Sedona internal autonumber for the SV_Service_Ticket_Notes record (assigned automatically on POST)	integer	None.
ServiceTicketNumber	Ticket_Number from SV_Service_Ticket table	integer	Required
Note	The note text, limited to 1024 characters	string	Required String length: inclusive between 0 and 1024
AccessLevel	Allowed values: 1 = viewed by all, including customers, 2 = viewed by office users, 3 = highest level of security; defaults to 2 if not supplied	integer	None.
UserCode	The user making this change; defaults to UserCode value from config file if not set explicitly	string	String length: inclusive between 0 and 30
IsResolution	Defaults to False; True if this is the Resolution note; if True, there must be an existing Service Ticket Dispatch record that is resolved	boolean	None.
CreationDate	Date the note was created; only used for GET calls; value set on server when note is created	date	None.

Response Formats

application/json, text/json

Sample:

{
  "NoteId": 1,
  "ServiceTicketNumber": 2,
  "Note": "sample string 3",
  "AccessLevel": 1,
  "UserCode": "sample string 4",
  "IsResolution": true,
  "CreationDate": "2025-11-29T14:30:56.8785786-06:00"
}

application/xml, text/xml

Sample:

<ServiceTicketNote xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SedonaServices.Models">
  <AccessLevel>1</AccessLevel>
  <CreationDate>2025-11-29T14:30:56.8785786-06:00</CreationDate>
  <IsResolution>true</IsResolution>
  <Note>sample string 3</Note>
  <NoteId>1</NoteId>
  <ServiceTicketNumber>2</ServiceTicketNumber>
  <UserCode>sample string 4</UserCode>
</ServiceTicketNote>