| Name | Description | Type | Additional information |
|---|---|---|---|
| NoteId |
Sedona internal autonumber for the SV_Service_Ticket_Notes record (assigned automatically on POST) |
integer |
None. |
| ServiceTicketNumber |
Ticket_Number from SV_Service_Ticket table |
integer |
Required |
| Note |
The note text, limited to 1024 characters |
string |
Required String length: inclusive between 0 and 1024 |
| AccessLevel |
Allowed values: 1 = viewed by all, including customers, 2 = viewed by office users, 3 = highest level of security; defaults to 2 if not supplied |
integer |
None. |
| UserCode |
The user making this change; defaults to UserCode value from config file if not set explicitly |
string |
String length: inclusive between 0 and 30 |
| IsResolution |
Defaults to False; True if this is the Resolution note; if True, there must be an existing Service Ticket Dispatch record that is resolved |
boolean |
None. |
| CreationDate |
Date the note was created; only used for GET calls; value set on server when note is created |
date |
None. |