GET api/ServiceTicket/{id}

Request Information

URI Parameters

Name	Description	Type	Additional information
id		integer	Required

Body Parameters

None.

Response Information

Resource Description

ServiceTicket

Name	Description	Type	Additional information
ServiceTicketId	Sedona internal autonumber for the Service Ticket record (SV_Service_Ticket table); required for PUT (updates)	integer	None.
TicketStatus	Two letter code of status where: CL = Closed, DP = Dispatched, IP = In Progress, OP = Open, RS = Resolved, SC = Scheduled	string	Required
TicketStatusName	Full name of status where: CL = Closed, DP = Dispatched, IP = In Progress, OP = Open, RS = Resolved, SC = Scheduled	string	None.
TicketNumber	Service Ticket Number; will be created when adding a new service ticket;	integer	None.
CustomerId	Foreign key from AR_Customer table	integer	Required
CustomerNumber	Customer_Number field from the AR_Customer table	string	None.
CustomerName	Customer_Name field from the AR_Customer table	string	None.
SiteName	Site Name	string	None.
CustomerSiteId	Foreign key from AR_Customer_Site table	integer	Required
City		string	None.
State		string	None.
CustomerSiteAddress	Site information from the AR_Customer_Site table	string	None.
CustomerSystemId	Foreign key from AR_Customer_System table	integer	Required
AlarmAccount	Alarm_Account field from the AR_Customer_System table	string	None.
SystemCode	Value from SY_System table; must be a valid value, and cannot be set to N/A; list of valid options can be retrieved from GET: api/systemtype	string	None.
MultipleSystems	Designates whether there are multiple systems; defaults to false	boolean	None.
CreationDate	Date the Service Ticket was created	date	None.
RequestedBy	Name of the person who requested the ticket	string	String length: inclusive between 0 and 200
RequestedByPhone	Phone number of the person who requested the ticket	string	String length: inclusive between 0 and 15
RequestedByPhoneExt		string	String length: inclusive between 0 and 5
AutoNotify	Email to notify	string	String length: inclusive between 0 and 320
ProblemCode	Value from SV_Problem table; list of valid options can be retrieved from GET: api/serviceproblem	string	String length: inclusive between 0 and 25
SubProblemCode	Value from SV_Problem table; list of valid options can be retrieved from GET: api/serviceproblem	string	String length: inclusive between 0 and 25
ScheduledFor	Date/time the service ticket is scheduled for	date	None.
ServiceTechCode	Value of Employee_Code from SY_Employee table referenced by the SV_Service_Tech table; list of valid options can be retrieved from GET: api/servicetech	string	String length: inclusive between 0 and 25
EstimatedLength	Estimated length of the appointment in minutes (i.e. 30, 60, etc.)	integer	None.
ResolutionCode	Value from OE_Resolution table; set to N/A if not applicable; list of valid options can be retrieved from GET: api/resolution	string	String length: inclusive between 0 and 25
Billable	The service ticket is billable	boolean	None.
Billed	The service ticket has been billed	boolean	None.
EquipmentCharge	Equipment Charge	decimal number	None.
LaborCharge	Labor Charge	decimal number	None.
OtherCharge	Other Charge	decimal number	None.
TaxTotal	Tax Total	decimal number	None.
CustomerComments	Customer Comments	string	String length: inclusive between 0 and 255
RegularHours	Regular Hours	decimal number	None.
OvertimeHours	Overtime Hours	decimal number	None.
HolidayHours	Holiday Hours	decimal number	None.
TripCharge	Trip Charge	decimal number	None.
InvoiceNumber	Value from SV_Problem table; Note: This is not the InvoiceId	integer	None.
RegularRate	Regular Rate on this ticket	decimal number	None.
OvertimeRate	Overtime Rate on this ticket	decimal number	None.
HolidayRate	Holiday Rate on this ticket	decimal number	None.
BypassWarranty	By-pass any warranties	boolean	None.
BypassServiceLevel	By-pass the service service level	boolean	None.
IsInspection	The service ticket is related to an inspection	boolean	None.
ClosedDate	Date the Ticket was closed	date	None.
DaysToClosed	Number of days from Created to Closed	integer	None.
ManualLabor	Includes manual labor	boolean	None.
ServiceCompanyCode	Value from SV_Service_Company table; Provider of Service for this System; list of valid options can be retrieved from GET: api/servicecompany	string	String length: inclusive between 0 and 25
ServiceCompanyID	Value from SV_Service_Company table; Provider of Service for this System; list of valid options can be retrieved from GET: api/servicecompany; used only by the GETs	integer	None.
Priority	Foreign key from SS_Priority table corresponding to Low, Medium, High, or Critical; defaults to Medium is not supplied	string	None.
CategoryCode	Category from AR_Category table; defaults to N/A if not supplied	string	String length: inclusive between 0 and 25
ExpertiseLevel	levels 1-5	integer	None.
EnteredBy	The user who entered the ticket	string	String length: inclusive between 0 and 20
InvoiceContact	name of contact for the Invoice	string	String length: inclusive between 0 and 200
Signer	name of the signer	string	None.
ServiceLevelCode	Value from SV_Service_Level table; list of valid options can be retrieved from GET: api/servicelevel	string	String length: inclusive between 0 and 25
UserCode	user name of the user who updated this ticket	string	String length: inclusive between 0 and 30
PONumber	PO Number	string	String length: inclusive between 0 and 20
RouteCode	Value from SV_Routes table; list of valid options can be retrieved from GET: api/serviceroute	string	String length: inclusive between 0 and 25
SubCustomerSiteId	Foreign key from AR_Customer_Site table	integer	None.
CustomerCCId	Foreign key from AR_Customer_CC table	integer	None.
CustomerBankId	Foreign key from AR_Customer_Bank table	integer	None.
CustomerBillId	Foreign key from AR_Customer_Bill table	integer	None.
CustomerContactId	Foreign key from AR_Customer_Contact table	integer	None.
InspectionId	Foreign key from SV_Inspection table	integer	None.
ServiceTicketGroupId	Foreign key from SV_Service_Ticket_Group table	integer	None.
ServiceCoordinatorEmployeeId	Foreign key from SY_Employee table	integer	None.
Notes		Collection of ServiceTicketNote	None.
Parts		Collection of ServiceTicketPart	None.
Customer		Customer	None.
Site		CustomerSite	None.
System		CustomerSystem	None.

Response Formats

application/json, text/json

Sample:

{
  "ServiceTicketId": 1,
  "TicketStatus": "sample string 1",
  "TicketStatusName": "sample string 2",
  "TicketNumber": 1,
  "CustomerId": 3,
  "CustomerNumber": "sample string 4",
  "CustomerName": "sample string 5",
  "SiteName": "sample string 6",
  "CustomerSiteId": 7,
  "City": "sample string 8",
  "State": "sample string 9",
  "CustomerSiteAddress": "sample string 10",
  "CustomerSystemId": 11,
  "AlarmAccount": "sample string 12",
  "SystemCode": "sample string 13",
  "MultipleSystems": true,
  "CreationDate": "2025-11-08T17:55:29.2640254-06:00",
  "RequestedBy": "sample string 14",
  "RequestedByPhone": "sample string 15",
  "RequestedByPhoneExt": "sample string 16",
  "AutoNotify": "sample string 17",
  "ProblemCode": "sample string 18",
  "SubProblemCode": "sample string 19",
  "ScheduledFor": "2025-11-08T17:55:29.2640254-06:00",
  "ServiceTechCode": "sample string 20",
  "EstimatedLength": 1,
  "ResolutionCode": "sample string 21",
  "Billable": true,
  "Billed": true,
  "EquipmentCharge": 1.0,
  "LaborCharge": 1.0,
  "OtherCharge": 1.0,
  "TaxTotal": 1.0,
  "CustomerComments": "sample string 22",
  "RegularHours": 1.1,
  "OvertimeHours": 1.1,
  "HolidayHours": 1.1,
  "TripCharge": 1.0,
  "InvoiceNumber": 1,
  "RegularRate": 1.0,
  "OvertimeRate": 1.0,
  "HolidayRate": 1.0,
  "BypassWarranty": true,
  "BypassServiceLevel": true,
  "IsInspection": true,
  "ClosedDate": "2025-11-08T17:55:29.2640254-06:00",
  "DaysToClosed": 1,
  "ManualLabor": true,
  "ServiceCompanyCode": "sample string 23",
  "ServiceCompanyID": 1,
  "Priority": "sample string 24",
  "CategoryCode": "sample string 25",
  "ExpertiseLevel": 1,
  "EnteredBy": "sample string 26",
  "InvoiceContact": "sample string 27",
  "Signer": "sample string 28",
  "ServiceLevelCode": "sample string 29",
  "UserCode": "sample string 30",
  "PONumber": "sample string 31",
  "RouteCode": "sample string 32",
  "SubCustomerSiteId": 1,
  "CustomerCCId": 1,
  "CustomerBankId": 1,
  "CustomerBillId": 1,
  "CustomerContactId": 1,
  "InspectionId": 1,
  "ServiceTicketGroupId": 1,
  "ServiceCoordinatorEmployeeId": 1,
  "Notes": [
    {
      "NoteId": 1,
      "ServiceTicketNumber": 2,
      "Note": "sample string 3",
      "AccessLevel": 1,
      "UserCode": "sample string 4",
      "IsResolution": true,
      "CreationDate": "2025-11-08T17:55:29.2640254-06:00"
    },
    {
      "NoteId": 1,
      "ServiceTicketNumber": 2,
      "Note": "sample string 3",
      "AccessLevel": 1,
      "UserCode": "sample string 4",
      "IsResolution": true,
      "CreationDate": "2025-11-08T17:55:29.2640254-06:00"
    }
  ],
  "Parts": [
    {
      "ServiceTicketPartId": 1,
      "ServiceTicketNumber": 2,
      "PartCode": "sample string 3",
      "PartDescription": "sample string 4",
      "Quantity": 1.1,
      "Rate": 5.0,
      "Location": "sample string 6",
      "ServiceTechCode": "sample string 7",
      "FromStock": true,
      "SerialNumber": "sample string 8",
      "LotNumber": "sample string 9",
      "WarehouseCode": "sample string 10"
    },
    {
      "ServiceTicketPartId": 1,
      "ServiceTicketNumber": 2,
      "PartCode": "sample string 3",
      "PartDescription": "sample string 4",
      "Quantity": 1.1,
      "Rate": 5.0,
      "Location": "sample string 6",
      "ServiceTechCode": "sample string 7",
      "FromStock": true,
      "SerialNumber": "sample string 8",
      "LotNumber": "sample string 9",
      "WarehouseCode": "sample string 10"
    }
  ],
  "Customer": {
    "CustomerId": 1,
    "CustomerNumber": "sample string 2",
    "CustomerName": "sample string 3",
    "StatusCode": "sample string 4",
    "TypeCode": "sample string 5",
    "CollectionStatusCode": "sample string 6",
    "SalespersonCode": "sample string 7",
    "TermCode": "sample string 8",
    "TaxExemptNum": "sample string 9",
    "BlanketPO": "sample string 10",
    "BlanketPOExpire": "sample string 11",
    "OldCustomerNumber": "sample string 12",
    "LastStatementDate": "sample string 13",
    "NoLateFees": true,
    "NoStatements": true,
    "NoCollections": true,
    "OkToIncreaseDate": "sample string 14",
    "StatementBalance": 15.1,
    "PrintSiteOnInvoices": true,
    "PrintStatements": true,
    "PrintCycleInvoices": true,
    "RollUpRecurring": true,
    "CustomerSince": "sample string 16",
    "BranchCode": "sample string 17",
    "CustomerGroupID": 1,
    "GroupCode": "sample string 18",
    "Group2Code": "sample string 19",
    "CustomerName2": "sample string 20",
    "MasterAccountCode": "sample string 21",
    "CustomerRelationCode": "sample string 22",
    "IsMaster": true,
    "MasterAccountBilling": true,
    "BalanceDue": 1.0,
    "TotalActiveRMR": 1.0,
    "TotalActiveRAR": 1.0,
    "FullNameAndNumber": "sample string 23",
    "CustomerBillPrimary": {
      "CustomerBillId": 1,
      "CustomerId": 2,
      "IsCommercial": true,
      "BillName": "sample string 4",
      "Address1": "sample string 5",
      "Address2": "sample string 6",
      "Address3": "sample string 7",
      "City": "sample string 8",
      "State": "sample string 9",
      "Zip": "sample string 10",
      "County": "sample string 11",
      "ZipExt": "sample string 12",
      "CountryAbbrev": "sample string 13",
      "Phone1": "sample string 14",
      "Phone2": "sample string 15",
      "Fax": "sample string 16",
      "Email": "sample string 17",
      "IsPrimary": true,
      "Inactive": true,
      "BranchCode": "sample string 19",
      "EmailInvoices": true,
      "BusinessName2": "sample string 20"
    }
  },
  "Site": {
    "CustomerSiteId": 1,
    "CustomerId": 1,
    "TaxGroupCode": "sample string 2",
    "BranchCode": "sample string 3",
    "IsCommercial": true,
    "SiteName": "sample string 4",
    "Address1": "sample string 5",
    "Address2": "sample string 6",
    "Address3": "sample string 7",
    "City": "sample string 8",
    "State": "sample string 9",
    "Zip": "sample string 10",
    "County": "sample string 11",
    "ZipExt": "sample string 12",
    "CountryAbbrev": "sample string 13",
    "Phone1": "sample string 14",
    "Phone2": "sample string 15",
    "Fax": "sample string 16",
    "Email": "sample string 17",
    "Comments": "sample string 18",
    "MapCode": "sample string 19",
    "CrossStreet": "sample string 20",
    "CustomerSince": "sample string 21",
    "Inactive": true,
    "ExternalLink": "sample string 22",
    "ExternalSerialNumber": "sample string 23",
    "ExternalVersionNumber": "sample string 24",
    "CycleTaxGroupCode": "sample string 25",
    "TaxExemptNum": "sample string 26",
    "GSTTaxExemptNum": "sample string 27",
    "SiteNumber": "sample string 28",
    "CustomerBillId": 29,
    "BusinessName2": "sample string 30"
  },
  "System": {
    "CustomerSystemId": 1,
    "CSCustomerSystemId": 1,
    "CustomerId": 1,
    "CustomerNumber": "sample string 2",
    "CustomerName": "sample string 3",
    "CustomerSiteId": 4,
    "SiteAddress": "sample string 5",
    "SitePhone": "sample string 6",
    "SitePhone2": "sample string 7",
    "SystemCode": "sample string 8",
    "PanelTypeCode": "sample string 9",
    "PanelLocation": "sample string 10",
    "Memo": "sample string 11",
    "JobCode": "sample string 12",
    "ContractFormCode": "sample string 13",
    "ContractNumber": "sample string 14",
    "WarrantyCode": "sample string 15",
    "ServiceLevelCode": "sample string 16",
    "ServiceLevelId": 1,
    "AlarmAccount": "sample string 17",
    "AlarmCompanyCode": "sample string 18",
    "ServiceCompanyCode": "sample string 19",
    "ServiceCompanyId": 1,
    "ContractStartDate": "sample string 20",
    "Months": 1,
    "RenewalMonths": 1,
    "InvoiceDescriptionId": 1,
    "CyclePONumber": "sample string 21",
    "CyclePOExpire": "sample string 22",
    "LastInspectionDate": "sample string 23",
    "NextInspectionDate": "sample string 24",
    "InspectionNotes": "sample string 25",
    "SystemComments": "sample string 26",
    "OkToIncrDate": "sample string 27",
    "WarrantyDate": "sample string 28",
    "Inactive": true,
    "PORequired": true,
    "RouteId": 1,
    "TransmissionFormatId": 1,
    "SystemPassword": "sample string 29",
    "DuressPassword": "sample string 30",
    "KeysOnFile": true,
    "KeyNumber": "sample string 31",
    "ULGradeId": 1,
    "HasSounder": true,
    "KeypadCode": "sample string 32",
    "PanelPhone": "sample string 33",
    "CSPhone": "sample string 34",
    "SecondaryAccount": "sample string 35",
    "SecondaryPanelTypeId": 1,
    "SecTransmissionFormatId": 1,
    "EmergencyContacts": [
      {
        "CustomerSystemCallListId": 1,
        "CustomerSystemId": 2,
        "Title": "sample string 3",
        "ContactName": "sample string 4",
        "HomePhone": "sample string 5",
        "MobilePhone": "sample string 6",
        "WorkPhone": "sample string 7",
        "Extension": "sample string 8",
        "EMail": "sample string 9",
        "Fax": "sample string 10",
        "Pager": "sample string 11",
        "UserNumber": "sample string 12",
        "Passcode": "sample string 13",
        "VerifyPasscode": true,
        "KeyHolder": true,
        "AllowAlarmResolution": true,
        "AllowSystemChanges": true,
        "Instructions": "sample string 14",
        "Sequence": 15,
        "Relation": "sample string 16"
      },
      {
        "CustomerSystemCallListId": 1,
        "CustomerSystemId": 2,
        "Title": "sample string 3",
        "ContactName": "sample string 4",
        "HomePhone": "sample string 5",
        "MobilePhone": "sample string 6",
        "WorkPhone": "sample string 7",
        "Extension": "sample string 8",
        "EMail": "sample string 9",
        "Fax": "sample string 10",
        "Pager": "sample string 11",
        "UserNumber": "sample string 12",
        "Passcode": "sample string 13",
        "VerifyPasscode": true,
        "KeyHolder": true,
        "AllowAlarmResolution": true,
        "AllowSystemChanges": true,
        "Instructions": "sample string 14",
        "Sequence": 15,
        "Relation": "sample string 16"
      }
    ],
    "RecurLines": [
      {
        "CustomerRecurringId": 1,
        "CustomerId": 1,
        "CustomerBillId": 2,
        "CustomerSiteId": 3,
        "CustomerSystemId": 4,
        "ItemCode": "sample string 5",
        "BillCycle": "sample string 6",
        "MonthlyAmount": 7.0,
        "CycleStartDate": "sample string 8",
        "CycleEndDate": "sample string 9",
        "LastCycleDate": "sample string 10",
        "NextCycleDate": "sample string 11",
        "PendingAmt": 12.0,
        "JobCode": "sample string 13",
        "IsCancelled": true,
        "CancelledRMRTrackingId": 14,
        "LastRateIncrease": "sample string 15",
        "MasterItemCode": "sample string 16",
        "MasterAccountCode": "sample string 17",
        "CycleAmount": 18.0,
        "BillOnDay": 19,
        "UserDescription": "sample string 20",
        "InvoiceItemMemo": "sample string 21",
        "BranchCode": "sample string 22",
        "RMRReasonCode": "sample string 23",
        "RMRTrackingComments": "sample string 24",
        "UserCode": "sample string 25"
      },
      {
        "CustomerRecurringId": 1,
        "CustomerId": 1,
        "CustomerBillId": 2,
        "CustomerSiteId": 3,
        "CustomerSystemId": 4,
        "ItemCode": "sample string 5",
        "BillCycle": "sample string 6",
        "MonthlyAmount": 7.0,
        "CycleStartDate": "sample string 8",
        "CycleEndDate": "sample string 9",
        "LastCycleDate": "sample string 10",
        "NextCycleDate": "sample string 11",
        "PendingAmt": 12.0,
        "JobCode": "sample string 13",
        "IsCancelled": true,
        "CancelledRMRTrackingId": 14,
        "LastRateIncrease": "sample string 15",
        "MasterItemCode": "sample string 16",
        "MasterAccountCode": "sample string 17",
        "CycleAmount": 18.0,
        "BillOnDay": 19,
        "UserDescription": "sample string 20",
        "InvoiceItemMemo": "sample string 21",
        "BranchCode": "sample string 22",
        "RMRReasonCode": "sample string 23",
        "RMRTrackingComments": "sample string 24",
        "UserCode": "sample string 25"
      }
    ],
    "SystemCustomer": {
      "CustomerId": 1,
      "CustomerNumber": "sample string 2",
      "CustomerName": "sample string 3",
      "StatusCode": "sample string 4",
      "TypeCode": "sample string 5",
      "CollectionStatusCode": "sample string 6",
      "SalespersonCode": "sample string 7",
      "TermCode": "sample string 8",
      "TaxExemptNum": "sample string 9",
      "BlanketPO": "sample string 10",
      "BlanketPOExpire": "sample string 11",
      "OldCustomerNumber": "sample string 12",
      "LastStatementDate": "sample string 13",
      "NoLateFees": true,
      "NoStatements": true,
      "NoCollections": true,
      "OkToIncreaseDate": "sample string 14",
      "StatementBalance": 15.1,
      "PrintSiteOnInvoices": true,
      "PrintStatements": true,
      "PrintCycleInvoices": true,
      "RollUpRecurring": true,
      "CustomerSince": "sample string 16",
      "BranchCode": "sample string 17",
      "CustomerGroupID": 1,
      "GroupCode": "sample string 18",
      "Group2Code": "sample string 19",
      "CustomerName2": "sample string 20",
      "MasterAccountCode": "sample string 21",
      "CustomerRelationCode": "sample string 22",
      "IsMaster": true,
      "MasterAccountBilling": true,
      "BalanceDue": 1.0,
      "TotalActiveRMR": 1.0,
      "TotalActiveRAR": 1.0,
      "FullNameAndNumber": "sample string 23",
      "CustomerBillPrimary": {
        "CustomerBillId": 1,
        "CustomerId": 2,
        "IsCommercial": true,
        "BillName": "sample string 4",
        "Address1": "sample string 5",
        "Address2": "sample string 6",
        "Address3": "sample string 7",
        "City": "sample string 8",
        "State": "sample string 9",
        "Zip": "sample string 10",
        "County": "sample string 11",
        "ZipExt": "sample string 12",
        "CountryAbbrev": "sample string 13",
        "Phone1": "sample string 14",
        "Phone2": "sample string 15",
        "Fax": "sample string 16",
        "Email": "sample string 17",
        "IsPrimary": true,
        "Inactive": true,
        "BranchCode": "sample string 19",
        "EmailInvoices": true,
        "BusinessName2": "sample string 20"
      }
    },
    "SystemSite": {
      "CustomerSiteId": 1,
      "CustomerId": 1,
      "TaxGroupCode": "sample string 2",
      "BranchCode": "sample string 3",
      "IsCommercial": true,
      "SiteName": "sample string 4",
      "Address1": "sample string 5",
      "Address2": "sample string 6",
      "Address3": "sample string 7",
      "City": "sample string 8",
      "State": "sample string 9",
      "Zip": "sample string 10",
      "County": "sample string 11",
      "ZipExt": "sample string 12",
      "CountryAbbrev": "sample string 13",
      "Phone1": "sample string 14",
      "Phone2": "sample string 15",
      "Fax": "sample string 16",
      "Email": "sample string 17",
      "Comments": "sample string 18",
      "MapCode": "sample string 19",
      "CrossStreet": "sample string 20",
      "CustomerSince": "sample string 21",
      "Inactive": true,
      "ExternalLink": "sample string 22",
      "ExternalSerialNumber": "sample string 23",
      "ExternalVersionNumber": "sample string 24",
      "CycleTaxGroupCode": "sample string 25",
      "TaxExemptNum": "sample string 26",
      "GSTTaxExemptNum": "sample string 27",
      "SiteNumber": "sample string 28",
      "CustomerBillId": 29,
      "BusinessName2": "sample string 30"
    }
  }
}

application/xml, text/xml

Sample:

<ServiceTicket xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SedonaServices.Models">
  <AlarmAccount>sample string 12</AlarmAccount>
  <AutoNotify>sample string 17</AutoNotify>
  <Billable>true</Billable>
  <Billed>true</Billed>
  <BypassServiceLevel>true</BypassServiceLevel>
  <BypassWarranty>true</BypassWarranty>
  <CategoryCode>sample string 25</CategoryCode>
  <City>sample string 8</City>
  <ClosedDate>2025-11-08T17:55:29.2640254-06:00</ClosedDate>
  <CreationDate>2025-11-08T17:55:29.2640254-06:00</CreationDate>
  <Customer>
    <BalanceDue>1</BalanceDue>
    <BlanketPO>sample string 10</BlanketPO>
    <BlanketPOExpire>sample string 11</BlanketPOExpire>
    <BranchCode>sample string 17</BranchCode>
    <CollectionStatusCode>sample string 6</CollectionStatusCode>
    <CustomerBillPrimary>
      <Address1>sample string 5</Address1>
      <Address2>sample string 6</Address2>
      <Address3>sample string 7</Address3>
      <BillName>sample string 4</BillName>
      <BranchCode>sample string 19</BranchCode>
      <BusinessName2>sample string 20</BusinessName2>
      <City>sample string 8</City>
      <CountryAbbrev>sample string 13</CountryAbbrev>
      <County>sample string 11</County>
      <CustomerBillId>1</CustomerBillId>
      <CustomerId>2</CustomerId>
      <Email>sample string 17</Email>
      <EmailInvoices>true</EmailInvoices>
      <Fax>sample string 16</Fax>
      <Inactive>true</Inactive>
      <IsCommercial>true</IsCommercial>
      <IsPrimary>true</IsPrimary>
      <Phone1>sample string 14</Phone1>
      <Phone2>sample string 15</Phone2>
      <State>sample string 9</State>
      <Zip>sample string 10</Zip>
      <ZipExt>sample string 12</ZipExt>
    </CustomerBillPrimary>
    <CustomerGroupID>1</CustomerGroupID>
    <CustomerId>1</CustomerId>
    <CustomerName>sample string 3</CustomerName>
    <CustomerName2>sample string 20</CustomerName2>
    <CustomerNumber>sample string 2</CustomerNumber>
    <CustomerRelationCode>sample string 22</CustomerRelationCode>
    <CustomerSince>sample string 16</CustomerSince>
    <FullNameAndNumber>sample string 23</FullNameAndNumber>
    <Group2Code>sample string 19</Group2Code>
    <GroupCode>sample string 18</GroupCode>
    <IsMaster>true</IsMaster>
    <LastStatementDate>sample string 13</LastStatementDate>
    <MasterAccountBilling>true</MasterAccountBilling>
    <MasterAccountCode>sample string 21</MasterAccountCode>
    <NoCollections>true</NoCollections>
    <NoLateFees>true</NoLateFees>
    <NoStatements>true</NoStatements>
    <OkToIncreaseDate>sample string 14</OkToIncreaseDate>
    <OldCustomerNumber>sample string 12</OldCustomerNumber>
    <PrintCycleInvoices>true</PrintCycleInvoices>
    <PrintSiteOnInvoices>true</PrintSiteOnInvoices>
    <PrintStatements>true</PrintStatements>
    <RollUpRecurring>true</RollUpRecurring>
    <SalespersonCode>sample string 7</SalespersonCode>
    <StatementBalance>15.1</StatementBalance>
    <StatusCode>sample string 4</StatusCode>
    <TaxExemptNum>sample string 9</TaxExemptNum>
    <TermCode>sample string 8</TermCode>
    <TotalActiveRAR>1</TotalActiveRAR>
    <TotalActiveRMR>1</TotalActiveRMR>
    <TypeCode>sample string 5</TypeCode>
  </Customer>
  <CustomerBankId>1</CustomerBankId>
  <CustomerBillId>1</CustomerBillId>
  <CustomerCCId>1</CustomerCCId>
  <CustomerComments>sample string 22</CustomerComments>
  <CustomerContactId>1</CustomerContactId>
  <CustomerId>3</CustomerId>
  <CustomerName>sample string 5</CustomerName>
  <CustomerNumber>sample string 4</CustomerNumber>
  <CustomerSiteAddress>sample string 10</CustomerSiteAddress>
  <CustomerSiteId>7</CustomerSiteId>
  <CustomerSystemId>11</CustomerSystemId>
  <DaysToClosed>1</DaysToClosed>
  <EnteredBy>sample string 26</EnteredBy>
  <EquipmentCharge>1</EquipmentCharge>
  <EstimatedLength>1</EstimatedLength>
  <ExpertiseLevel>1</ExpertiseLevel>
  <HolidayHours>1.1</HolidayHours>
  <HolidayRate>1</HolidayRate>
  <InspectionId>1</InspectionId>
  <InvoiceContact>sample string 27</InvoiceContact>
  <InvoiceNumber>1</InvoiceNumber>
  <IsInspection>true</IsInspection>
  <LaborCharge>1</LaborCharge>
  <ManualLabor>true</ManualLabor>
  <MultipleSystems>true</MultipleSystems>
  <Notes>
    <ServiceTicketNote>
      <AccessLevel>1</AccessLevel>
      <CreationDate>2025-11-08T17:55:29.2640254-06:00</CreationDate>
      <IsResolution>true</IsResolution>
      <Note>sample string 3</Note>
      <NoteId>1</NoteId>
      <ServiceTicketNumber>2</ServiceTicketNumber>
      <UserCode>sample string 4</UserCode>
    </ServiceTicketNote>
    <ServiceTicketNote>
      <AccessLevel>1</AccessLevel>
      <CreationDate>2025-11-08T17:55:29.2640254-06:00</CreationDate>
      <IsResolution>true</IsResolution>
      <Note>sample string 3</Note>
      <NoteId>1</NoteId>
      <ServiceTicketNumber>2</ServiceTicketNumber>
      <UserCode>sample string 4</UserCode>
    </ServiceTicketNote>
  </Notes>
  <OtherCharge>1</OtherCharge>
  <OvertimeHours>1.1</OvertimeHours>
  <OvertimeRate>1</OvertimeRate>
  <PONumber>sample string 31</PONumber>
  <Parts>
    <ServiceTicketPart>
      <FromStock>true</FromStock>
      <Location>sample string 6</Location>
      <LotNumber>sample string 9</LotNumber>
      <PartCode>sample string 3</PartCode>
      <PartDescription>sample string 4</PartDescription>
      <Quantity>1.1</Quantity>
      <Rate>5</Rate>
      <SerialNumber>sample string 8</SerialNumber>
      <ServiceTechCode>sample string 7</ServiceTechCode>
      <ServiceTicketNumber>2</ServiceTicketNumber>
      <ServiceTicketPartId>1</ServiceTicketPartId>
      <WarehouseCode>sample string 10</WarehouseCode>
    </ServiceTicketPart>
    <ServiceTicketPart>
      <FromStock>true</FromStock>
      <Location>sample string 6</Location>
      <LotNumber>sample string 9</LotNumber>
      <PartCode>sample string 3</PartCode>
      <PartDescription>sample string 4</PartDescription>
      <Quantity>1.1</Quantity>
      <Rate>5</Rate>
      <SerialNumber>sample string 8</SerialNumber>
      <ServiceTechCode>sample string 7</ServiceTechCode>
      <ServiceTicketNumber>2</ServiceTicketNumber>
      <ServiceTicketPartId>1</ServiceTicketPartId>
      <WarehouseCode>sample string 10</WarehouseCode>
    </ServiceTicketPart>
  </Parts>
  <Priority>sample string 24</Priority>
  <ProblemCode>sample string 18</ProblemCode>
  <RegularHours>1.1</RegularHours>
  <RegularRate>1</RegularRate>
  <RequestedBy>sample string 14</RequestedBy>
  <RequestedByPhone>sample string 15</RequestedByPhone>
  <RequestedByPhoneExt>sample string 16</RequestedByPhoneExt>
  <ResolutionCode>sample string 21</ResolutionCode>
  <RouteCode>sample string 32</RouteCode>
  <ScheduledFor>2025-11-08T17:55:29.2640254-06:00</ScheduledFor>
  <ServiceCompanyCode>sample string 23</ServiceCompanyCode>
  <ServiceCompanyID>1</ServiceCompanyID>
  <ServiceCoordinatorEmployeeId>1</ServiceCoordinatorEmployeeId>
  <ServiceLevelCode>sample string 29</ServiceLevelCode>
  <ServiceTechCode>sample string 20</ServiceTechCode>
  <ServiceTicketGroupId>1</ServiceTicketGroupId>
  <ServiceTicketId>1</ServiceTicketId>
  <Signer>sample string 28</Signer>
  <Site>
    <Address1>sample string 5</Address1>
    <Address2>sample string 6</Address2>
    <Address3>sample string 7</Address3>
    <BranchCode>sample string 3</BranchCode>
    <BusinessName2>sample string 30</BusinessName2>
    <City>sample string 8</City>
    <Comments>sample string 18</Comments>
    <CountryAbbrev>sample string 13</CountryAbbrev>
    <County>sample string 11</County>
    <CrossStreet>sample string 20</CrossStreet>
    <CustomerBillId>29</CustomerBillId>
    <CustomerId>1</CustomerId>
    <CustomerSince>sample string 21</CustomerSince>
    <CustomerSiteId>1</CustomerSiteId>
    <CycleTaxGroupCode>sample string 25</CycleTaxGroupCode>
    <Email>sample string 17</Email>
    <ExternalLink>sample string 22</ExternalLink>
    <ExternalSerialNumber>sample string 23</ExternalSerialNumber>
    <ExternalVersionNumber>sample string 24</ExternalVersionNumber>
    <Fax>sample string 16</Fax>
    <GSTTaxExemptNum>sample string 27</GSTTaxExemptNum>
    <Inactive>true</Inactive>
    <IsCommercial>true</IsCommercial>
    <MapCode>sample string 19</MapCode>
    <Phone1>sample string 14</Phone1>
    <Phone2>sample string 15</Phone2>
    <SiteName>sample string 4</SiteName>
    <SiteNumber>sample string 28</SiteNumber>
    <State>sample string 9</State>
    <TaxExemptNum>sample string 26</TaxExemptNum>
    <TaxGroupCode>sample string 2</TaxGroupCode>
    <Zip>sample string 10</Zip>
    <ZipExt>sample string 12</ZipExt>
  </Site>
  <SiteName>sample string 6</SiteName>
  <State>sample string 9</State>
  <SubCustomerSiteId>1</SubCustomerSiteId>
  <SubProblemCode>sample string 19</SubProblemCode>
  <System>
    <AlarmAccount>sample string 17</AlarmAccount>
    <AlarmCompanyCode>sample string 18</AlarmCompanyCode>
    <CSCustomerSystemId>1</CSCustomerSystemId>
    <CSPhone>sample string 34</CSPhone>
    <ContractFormCode>sample string 13</ContractFormCode>
    <ContractNumber>sample string 14</ContractNumber>
    <ContractStartDate>sample string 20</ContractStartDate>
    <CustomerId>1</CustomerId>
    <CustomerName>sample string 3</CustomerName>
    <CustomerNumber>sample string 2</CustomerNumber>
    <CustomerSiteId>4</CustomerSiteId>
    <CustomerSystemId>1</CustomerSystemId>
    <CyclePOExpire>sample string 22</CyclePOExpire>
    <CyclePONumber>sample string 21</CyclePONumber>
    <DuressPassword>sample string 30</DuressPassword>
    <EmergencyContacts>
      <CustomerSystemCallList>
        <AllowAlarmResolution>true</AllowAlarmResolution>
        <AllowSystemChanges>true</AllowSystemChanges>
        <ContactName>sample string 4</ContactName>
        <CustomerSystemCallListId>1</CustomerSystemCallListId>
        <CustomerSystemId>2</CustomerSystemId>
        <EMail>sample string 9</EMail>
        <Extension>sample string 8</Extension>
        <Fax>sample string 10</Fax>
        <HomePhone>sample string 5</HomePhone>
        <Instructions>sample string 14</Instructions>
        <KeyHolder>true</KeyHolder>
        <MobilePhone>sample string 6</MobilePhone>
        <Pager>sample string 11</Pager>
        <Passcode>sample string 13</Passcode>
        <Relation>sample string 16</Relation>
        <Sequence>15</Sequence>
        <Title>sample string 3</Title>
        <UserNumber>sample string 12</UserNumber>
        <VerifyPasscode>true</VerifyPasscode>
        <WorkPhone>sample string 7</WorkPhone>
      </CustomerSystemCallList>
      <CustomerSystemCallList>
        <AllowAlarmResolution>true</AllowAlarmResolution>
        <AllowSystemChanges>true</AllowSystemChanges>
        <ContactName>sample string 4</ContactName>
        <CustomerSystemCallListId>1</CustomerSystemCallListId>
        <CustomerSystemId>2</CustomerSystemId>
        <EMail>sample string 9</EMail>
        <Extension>sample string 8</Extension>
        <Fax>sample string 10</Fax>
        <HomePhone>sample string 5</HomePhone>
        <Instructions>sample string 14</Instructions>
        <KeyHolder>true</KeyHolder>
        <MobilePhone>sample string 6</MobilePhone>
        <Pager>sample string 11</Pager>
        <Passcode>sample string 13</Passcode>
        <Relation>sample string 16</Relation>
        <Sequence>15</Sequence>
        <Title>sample string 3</Title>
        <UserNumber>sample string 12</UserNumber>
        <VerifyPasscode>true</VerifyPasscode>
        <WorkPhone>sample string 7</WorkPhone>
      </CustomerSystemCallList>
    </EmergencyContacts>
    <HasSounder>true</HasSounder>
    <Inactive>true</Inactive>
    <InspectionNotes>sample string 25</InspectionNotes>
    <InvoiceDescriptionId>1</InvoiceDescriptionId>
    <JobCode>sample string 12</JobCode>
    <KeyNumber>sample string 31</KeyNumber>
    <KeypadCode>sample string 32</KeypadCode>
    <KeysOnFile>true</KeysOnFile>
    <LastInspectionDate>sample string 23</LastInspectionDate>
    <Memo>sample string 11</Memo>
    <Months>1</Months>
    <NextInspectionDate>sample string 24</NextInspectionDate>
    <OkToIncrDate>sample string 27</OkToIncrDate>
    <PORequired>true</PORequired>
    <PanelLocation>sample string 10</PanelLocation>
    <PanelPhone>sample string 33</PanelPhone>
    <PanelTypeCode>sample string 9</PanelTypeCode>
    <RecurLines>
      <CustomerRecurring>
        <BillCycle>sample string 6</BillCycle>
        <BillOnDay>19</BillOnDay>
        <BranchCode>sample string 22</BranchCode>
        <CancelledRMRTrackingId>14</CancelledRMRTrackingId>
        <CustomerBillId>2</CustomerBillId>
        <CustomerId>1</CustomerId>
        <CustomerRecurringId>1</CustomerRecurringId>
        <CustomerSiteId>3</CustomerSiteId>
        <CustomerSystemId>4</CustomerSystemId>
        <CycleAmount>18</CycleAmount>
        <CycleEndDate>sample string 9</CycleEndDate>
        <CycleStartDate>sample string 8</CycleStartDate>
        <InvoiceItemMemo>sample string 21</InvoiceItemMemo>
        <IsCancelled>true</IsCancelled>
        <ItemCode>sample string 5</ItemCode>
        <JobCode>sample string 13</JobCode>
        <LastCycleDate>sample string 10</LastCycleDate>
        <LastRateIncrease>sample string 15</LastRateIncrease>
        <MasterAccountCode>sample string 17</MasterAccountCode>
        <MasterItemCode>sample string 16</MasterItemCode>
        <MonthlyAmount>7</MonthlyAmount>
        <NextCycleDate>sample string 11</NextCycleDate>
        <PendingAmt>12</PendingAmt>
        <RMRReasonCode>sample string 23</RMRReasonCode>
        <RMRTrackingComments>sample string 24</RMRTrackingComments>
        <UserCode>sample string 25</UserCode>
        <UserDescription>sample string 20</UserDescription>
      </CustomerRecurring>
      <CustomerRecurring>
        <BillCycle>sample string 6</BillCycle>
        <BillOnDay>19</BillOnDay>
        <BranchCode>sample string 22</BranchCode>
        <CancelledRMRTrackingId>14</CancelledRMRTrackingId>
        <CustomerBillId>2</CustomerBillId>
        <CustomerId>1</CustomerId>
        <CustomerRecurringId>1</CustomerRecurringId>
        <CustomerSiteId>3</CustomerSiteId>
        <CustomerSystemId>4</CustomerSystemId>
        <CycleAmount>18</CycleAmount>
        <CycleEndDate>sample string 9</CycleEndDate>
        <CycleStartDate>sample string 8</CycleStartDate>
        <InvoiceItemMemo>sample string 21</InvoiceItemMemo>
        <IsCancelled>true</IsCancelled>
        <ItemCode>sample string 5</ItemCode>
        <JobCode>sample string 13</JobCode>
        <LastCycleDate>sample string 10</LastCycleDate>
        <LastRateIncrease>sample string 15</LastRateIncrease>
        <MasterAccountCode>sample string 17</MasterAccountCode>
        <MasterItemCode>sample string 16</MasterItemCode>
        <MonthlyAmount>7</MonthlyAmount>
        <NextCycleDate>sample string 11</NextCycleDate>
        <PendingAmt>12</PendingAmt>
        <RMRReasonCode>sample string 23</RMRReasonCode>
        <RMRTrackingComments>sample string 24</RMRTrackingComments>
        <UserCode>sample string 25</UserCode>
        <UserDescription>sample string 20</UserDescription>
      </CustomerRecurring>
    </RecurLines>
    <RenewalMonths>1</RenewalMonths>
    <RouteId>1</RouteId>
    <SecTransmissionFormatId>1</SecTransmissionFormatId>
    <SecondaryAccount>sample string 35</SecondaryAccount>
    <SecondaryPanelTypeId>1</SecondaryPanelTypeId>
    <ServiceCompanyCode>sample string 19</ServiceCompanyCode>
    <ServiceCompanyId>1</ServiceCompanyId>
    <ServiceLevelCode>sample string 16</ServiceLevelCode>
    <ServiceLevelId>1</ServiceLevelId>
    <SiteAddress>sample string 5</SiteAddress>
    <SitePhone>sample string 6</SitePhone>
    <SitePhone2>sample string 7</SitePhone2>
    <SystemCode>sample string 8</SystemCode>
    <SystemComments>sample string 26</SystemComments>
    <SystemCustomer>
      <BalanceDue>1</BalanceDue>
      <BlanketPO>sample string 10</BlanketPO>
      <BlanketPOExpire>sample string 11</BlanketPOExpire>
      <BranchCode>sample string 17</BranchCode>
      <CollectionStatusCode>sample string 6</CollectionStatusCode>
      <CustomerBillPrimary>
        <Address1>sample string 5</Address1>
        <Address2>sample string 6</Address2>
        <Address3>sample string 7</Address3>
        <BillName>sample string 4</BillName>
        <BranchCode>sample string 19</BranchCode>
        <BusinessName2>sample string 20</BusinessName2>
        <City>sample string 8</City>
        <CountryAbbrev>sample string 13</CountryAbbrev>
        <County>sample string 11</County>
        <CustomerBillId>1</CustomerBillId>
        <CustomerId>2</CustomerId>
        <Email>sample string 17</Email>
        <EmailInvoices>true</EmailInvoices>
        <Fax>sample string 16</Fax>
        <Inactive>true</Inactive>
        <IsCommercial>true</IsCommercial>
        <IsPrimary>true</IsPrimary>
        <Phone1>sample string 14</Phone1>
        <Phone2>sample string 15</Phone2>
        <State>sample string 9</State>
        <Zip>sample string 10</Zip>
        <ZipExt>sample string 12</ZipExt>
      </CustomerBillPrimary>
      <CustomerGroupID>1</CustomerGroupID>
      <CustomerId>1</CustomerId>
      <CustomerName>sample string 3</CustomerName>
      <CustomerName2>sample string 20</CustomerName2>
      <CustomerNumber>sample string 2</CustomerNumber>
      <CustomerRelationCode>sample string 22</CustomerRelationCode>
      <CustomerSince>sample string 16</CustomerSince>
      <FullNameAndNumber>sample string 23</FullNameAndNumber>
      <Group2Code>sample string 19</Group2Code>
      <GroupCode>sample string 18</GroupCode>
      <IsMaster>true</IsMaster>
      <LastStatementDate>sample string 13</LastStatementDate>
      <MasterAccountBilling>true</MasterAccountBilling>
      <MasterAccountCode>sample string 21</MasterAccountCode>
      <NoCollections>true</NoCollections>
      <NoLateFees>true</NoLateFees>
      <NoStatements>true</NoStatements>
      <OkToIncreaseDate>sample string 14</OkToIncreaseDate>
      <OldCustomerNumber>sample string 12</OldCustomerNumber>
      <PrintCycleInvoices>true</PrintCycleInvoices>
      <PrintSiteOnInvoices>true</PrintSiteOnInvoices>
      <PrintStatements>true</PrintStatements>
      <RollUpRecurring>true</RollUpRecurring>
      <SalespersonCode>sample string 7</SalespersonCode>
      <StatementBalance>15.1</StatementBalance>
      <StatusCode>sample string 4</StatusCode>
      <TaxExemptNum>sample string 9</TaxExemptNum>
      <TermCode>sample string 8</TermCode>
      <TotalActiveRAR>1</TotalActiveRAR>
      <TotalActiveRMR>1</TotalActiveRMR>
      <TypeCode>sample string 5</TypeCode>
    </SystemCustomer>
    <SystemPassword>sample string 29</SystemPassword>
    <SystemSite>
      <Address1>sample string 5</Address1>
      <Address2>sample string 6</Address2>
      <Address3>sample string 7</Address3>
      <BranchCode>sample string 3</BranchCode>
      <BusinessName2>sample string 30</BusinessName2>
      <City>sample string 8</City>
      <Comments>sample string 18</Comments>
      <CountryAbbrev>sample string 13</CountryAbbrev>
      <County>sample string 11</County>
      <CrossStreet>sample string 20</CrossStreet>
      <CustomerBillId>29</CustomerBillId>
      <CustomerId>1</CustomerId>
      <CustomerSince>sample string 21</CustomerSince>
      <CustomerSiteId>1</CustomerSiteId>
      <CycleTaxGroupCode>sample string 25</CycleTaxGroupCode>
      <Email>sample string 17</Email>
      <ExternalLink>sample string 22</ExternalLink>
      <ExternalSerialNumber>sample string 23</ExternalSerialNumber>
      <ExternalVersionNumber>sample string 24</ExternalVersionNumber>
      <Fax>sample string 16</Fax>
      <GSTTaxExemptNum>sample string 27</GSTTaxExemptNum>
      <Inactive>true</Inactive>
      <IsCommercial>true</IsCommercial>
      <MapCode>sample string 19</MapCode>
      <Phone1>sample string 14</Phone1>
      <Phone2>sample string 15</Phone2>
      <SiteName>sample string 4</SiteName>
      <SiteNumber>sample string 28</SiteNumber>
      <State>sample string 9</State>
      <TaxExemptNum>sample string 26</TaxExemptNum>
      <TaxGroupCode>sample string 2</TaxGroupCode>
      <Zip>sample string 10</Zip>
      <ZipExt>sample string 12</ZipExt>
    </SystemSite>
    <TransmissionFormatId>1</TransmissionFormatId>
    <ULGradeId>1</ULGradeId>
    <WarrantyCode>sample string 15</WarrantyCode>
    <WarrantyDate>sample string 28</WarrantyDate>
  </System>
  <SystemCode>sample string 13</SystemCode>
  <TaxTotal>1</TaxTotal>
  <TicketNumber>1</TicketNumber>
  <TicketStatus>sample string 1</TicketStatus>
  <TicketStatusName>sample string 2</TicketStatusName>
  <TripCharge>1</TripCharge>
  <UserCode>sample string 30</UserCode>
</ServiceTicket>